Crewsaver Warranty

Our Guarantee

Crewsaver offers a 12 month guarantee on all their products (except Lifejackets) from the date of consumer purchase. The guarantee is only valid to the original retail consumer purchaser against defects in material or workmanship and a proof of purchase may be required. During the first 12 months of use, if a product is found to be defective due to a manufacturing failure Crewsaver will repair or replace any defective part at our discretion.

Clothing must be clean and dry before being sent back for warranty and repair work. Wet or dirty products will not be repaired and will be returned to sender.

This guarantee does not cover normal wear and tear nor damage resulting from abuse, alteration or unauthorised repair. This guarantee does not affect your statutory rights.

Latex Seals

Lifejackets

Crewsaver's experience in manufacturing safety equipment and our total commitment to quality enables us to offer you a FULL 3 YEAR GUARANTEE on your Lifejacket.

This 3 year Guarantee includes all parts and labour to repair any defective equipment and the return postage.

The Guarantee covers all Crewsaver Lifejackets and combined Lifejackets/Harnesses worn for normal leisure purposes. This excludes Commercial and Industrial use and other applications where the equipment is either worn for prolonged periods or in severe conditions. The Guarantee does not cover the effects of accidental damage, normal wear and tear, or mistreatment, or where repairs have been carried out other than by Crewsaver's own Service Department.

Please note that for this guarantee to be valid the Lifejacket must be registered online with Crewsaver.

Click here to register your Lifejacket and validate your warranty|

Products must be regularly maintained and serviced. Equipment should be returned to Crewsaver, carriage paid, with details of the defect. Allow up to 28 days for repair.

Please ask about our regular repairs and maintenance service or click here to find out more information|.

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